Seek to Misconstrue + a
Failure: The Blog 
August 2018
- When This Executive Was Fired, He Took Charge
- Obeying The Speed Limit Has Never Been More Fun
- London Black Cabs Helped Uber Grow
- Bette Graham Created A Product To Fix Her Mistakes
- Flamin' Hot Cheetos Had An Interesting Start
July 2018
- Fear This Instead Of Failure
- Re-Releasing Songs Created Success
- A CEO's Purposeful Mistake
- The Tardy Student And The Unsolvable Problem
- Fixing Potholes Through Graffiti
June 2018
- A Surprising Mistake In The Oxford English Dictionary
- US Army Embraces Mistakes
- Blocking A Hymn
- Eddie Shore Was Truly A Tough Guy
- [Video] Elon Musk Didn't "Pivot" He Failed
May 2018
- 8 Examples of Mental Toughness Part 2
- Necessity Turned Accessory: Allen Iverson's Sleeve
- This Doctor Has Continued To Fail
- 8 Examples of Mental Toughness
- MIT Accidentally Creates New Smelting Process
April 2018
- Johnny Cash Quit Singing Lessons
- Cruise Control Came Out of Frustration
- Time Spent Gaming Pays Off In The Navy
- Rock Around The Clock Was a Commercial Failure
- Sigmund Freud Should Have Been Discouraged
March 2018
Customer Service Failure
A discussion about customer service points out that failure can actually be a good thing. Aren’t we more impressed by people who can correct mistakes than those who seem to never make any?
Photo © Flickr User Highways Agency
This might seem counter-intuitive. Don’t we want companies to make everything perfect? How could it be beneficial to screw up, even if you resolve the issue?
In addition to all of its other benefits, failure has a humanizing impact. A company that can struggle and pick up the pieces reminds us of an athlete that is down but not out. A faceless organization that never does anything different feels cold and inhuman. One that tries but fails reminds us of ourselves.
Failure is the secret to success. Making mistakes shows people that you are real. Fixing those mistakes shows them you care about getting better.
