Seek to Misconstrue + a
Failure: The Blog 
August 2018
- When This Executive Was Fired, He Took Charge
- Obeying The Speed Limit Has Never Been More Fun
- London Black Cabs Helped Uber Grow
- Bette Graham Created A Product To Fix Her Mistakes
- Flamin' Hot Cheetos Had An Interesting Start
July 2018
- Fear This Instead Of Failure
- Re-Releasing Songs Created Success
- A CEO's Purposeful Mistake
- The Tardy Student And The Unsolvable Problem
- Fixing Potholes Through Graffiti
June 2018
- A Surprising Mistake In The Oxford English Dictionary
- US Army Embraces Mistakes
- Blocking A Hymn
- Eddie Shore Was Truly A Tough Guy
- [Video] Elon Musk Didn't "Pivot" He Failed
May 2018
- 8 Examples of Mental Toughness Part 2
- Necessity Turned Accessory: Allen Iverson's Sleeve
- This Doctor Has Continued To Fail
- 8 Examples of Mental Toughness
- MIT Accidentally Creates New Smelting Process
April 2018
- Johnny Cash Quit Singing Lessons
- Cruise Control Came Out of Frustration
- Time Spent Gaming Pays Off In The Navy
- Rock Around The Clock Was a Commercial Failure
- Sigmund Freud Should Have Been Discouraged
March 2018
The Failure of a Tipless Restaurant
The prospect of banishing the tipping system in a restaurant could seem like a complete and total failure. Most people are horrified if they hear that waiters don’t receive tips. One company learned how to abolish tips and not only make it work, but make it a success.
Restaurant owner of the Linkery, Jay Porter, wrote a piece explaining his thought process behind ridding his restaurant of the tipping process and why it worked so well for him. The reason why he decided to tackle the issue was because he found that waiters, through their tips, could make up or more than three times more than cooks. This made for a strained environment and lack of team playing.
Porter explained:
“In California at that time, it was illegal to distribute any tip money to cooks. (Recent court rulings in the Western U.S. have loosened that restriction somewhat). By replacing tipping with a service charge, we were legally able to redirect about a quarter of that revenue to the kitchen, which reduced the income disparity and helped foster unity on our team.”
This was a pretty big deal. It really lit a fire under the employees at the Linkery, and in no time, they really seemed to be succeeding.
Photo © Flickr User thegordons
“When we switched from tipping to a service charge, our food improved, probably because our cooks were being paid more and didn’t feel taken for granted. In turn, business improved, and within a couple of months, our server team was making more money than it had under the tipped system.”
The essence of this is story to not be afraid to go against the grain. Sometimes finding new ways to make things work for you can seem like a failure to many at first. But that failure can actually lead to great success!
